Thursday, January 12, 2012

uncle tony, indeed

I almost never forward jokes via emails, nor put them up as content in the blog but I thought this just about expressed what I've always thought about our budget airlines. Especially after that little flight annoyance on my trip to Bali, and since I may not have time to blog about it properly, thought this would be apt for now.

Spare a thought for Uncle Tony F, Chief Executive of 'Air Asia"......

Arriving in a hotel in KL Sentral he went to the bar and asked for a pint of draught Guinness. The barman nodded and said, "That will be one Ringgit please, Uncle Tony."

Somewhat taken aback, Uncle Tony replied, "That's very cheap," and handed over his money.

"Well, we try to stay ahead of the competition", said the barman. "And we are serving free pints every Wednesday evening from 6 until 8. We have the cheapest draught in Asia"

"That is remarkable value" Uncle Tony comments

"I see you don't seem to have a glass, so you'll probably need one of ours. That will be 3 Ringgit please."

Uncle Tony  scowled, but paid up. He took his drink and walked towards a seat. "Ah, you want to sit down?" said the barman. "That'll be an extra 2 Ringgit. You could have pre-book the seat, and it would have only cost you a Ringgit"

"I think you may to be too big for the seat sir, can I ask you to sit in this frame please" Uncle Tony attempts to sit down but the frame is too small and when he can't squeeze in he complains "Nobody would fit in that little frame".

"I'm afraid if you can't fit in the frame you'll have to pay an extra surcharge of RM 4 for your seat sir"

Tony  swore to himself, but paid up. "I see that you have brought your laptop with you" added the barman. "And since that wasn't pre-booked either, that will be another 3 Ringgit" Uncle Tony was so annoyed that he walked back to the bar, slammed his drink on the counter, and yelled, "This is ridiculous, I want to speak to the manager".

"Ah, I see you want to use the counter," says the barman, "that will be 2 Ringgit  please." Uncle's face was red with rage. "Do you know who I am?" "Of course I do Mr Fernandes" I've had enough, What sort of Hotel is this? I come in for a quiet drink and you treat me like this. I insist on speaking to a manager!"

"Here is his E mail address, or if you wish, you can contact him between 9 and 9.10 every morning, Monday to Tuesday at this free phone number. Calls are free, until they are answered, then there is a talking charge of only 10 sen per second provided you use Tune Talk using other mobile carriers would incur our normal charges of 30 Sen per second

"I will never use this bar again"

"OK Uncle , but remember, we are the only bar  in Asia  selling pints for one that Now everyone can drink"


Crowned Fish said...

I hate low cost carriers. Everyone is crazy about them, but I cannot support companies that put on a facade that things are cheap, while they make inappropriate cuts and then charge you before you notice.

§nóflèk said...

Crowned Fish : LOL i would have liked to support the underdogs, and was quite rooting for them during the early days when they first started out. But after understanding their business model and experiencing less-than-satisfactory customer service, I don't see the need to anymore!

ping said...

same sentiments here.. didn't like how AA starts charging for the credit card payment, exorbitant customer service calls, counter fee... it's ridiculous!

§nóflèk said...

ping : at the rate they're doing this, i'd rather pay a little more for better service and flexible options from our national carrier/other carriers for that fact!